Notification, alerts and messaging

Notification, alerts and messaging

Overview

EFFORT proactively keeps the customer and employees up to data with its intelligent notification system.Managers can create the SMS and an Email notification for the field users as well as customers when any task is complete, pending etc. EFFORT’s alert system enforces the field users not to forget about any task that need to be performed for the day by proactively informing beforehand to improve the performance efficiency. Notification can be set as per the event based as well as the time based.Managers/back office employeesgets the near real time update when there is update in the field activity giving the insights of the field operations.

Benefits

  • Better decision making with real-time alerts of operational data through SMS and Emails.
  • Instant visibility of missing TAT for enabling corrective actions.
  • Greater visibility of all activities with instant alerts.
  • Greater customer satisfaction as all actions are informed in advance.
  • Improved efficacy due to greater compliance.