WHAT IS PRESENCE?Presence is a smart way of recording attendance and current locations of field employees.
Field Employees donot follow an office routine & donot work from a fixed locations. Recording the attendance and/or current location of employees clubbed with geo-tagging, helps managers to know the precise location and time from which the employee is available for working.
IS PRESENCE IMPORTANT?Knowing locations of employees and their available time, helps managers plan the day effectively with 100% utilization of personnel.
When employee locations are known, managers will be able harness our Smart Work Allocation feature, to allocated work basis the most recent known locations of employees. This reduces the redundancy and un-optimized allocation of works.
HOW ELSE DOES PRESENCE HELP?Reassign work/activities to other employees dynamically
If an employee is stuck with a customer, the system allows for an activity to manually or automagically allocate to another employee who may be in close proximity to the customer.