Scheduling and Dispatch

Scheduling and Dispatch

Overview

EFFORT Scheduling and Dispatch enables the users to work using the interactive calendar interface to manage schedules. EFFORT auto dispatchhelps the back office employees to auto allocate the task based on pin code, area, availability, customers, proximity. Location aware dispatching, map view of current location and reassign capability helps the mangers to smartly allocate the task to the employees. Managers can also prioritize the schedules. All the schedules for the field employees are available on the mobile device.

Benefits

  • Improves field employee productivity.
  • Streamlined and efficient work allocation.
  • Handle large volume of visits/calls.
  • Increased customer satisfaction.
  • Manage delays or re-assignment efficiently.
  • Instantly communicate availability of field employees for ad-hoc calls.
  • Quick access to field users schedules on mobile.