Execute Service Request

To execute a service request in the Effort NXT Hotel App, follow the steps below:

  1. On your mobile device, open the Effort NXT mobile app.
  2. Tap the Actions Required section, or scroll down to the Service Request section and tap You need to do.
  3. View the list of service requests, which display details like Service Description and Time Remaining. Tap the desired service request to proceed.
  4. On the service request screen, tap Check-In.
  5. In the confirmation dialog, tap Check-In.
  6. Tap Perform Service under the Next Action section.
  7. Upload service-related photos, add remarks, and tap Save. Confirm the save in the dialog box by tapping Save again.
  8. In the next screen, tap Close Service under the Next Actions section.
  9. On the Close Service screen, enter the request completion time and tap Save.
  10. In the confirmation dialog, tap Save.
  11. After completing the service, tap Send Guest Feedback to External User under the Next Action section to send a feedback link to the guest.
  12. Check-out the service request to finalize the process.
    Note:
    The service request will be marked as completed once the guest submits their feedback using the provided link, as shown below: