Overview
Apart from regular housekeeping activities, the Effort NXT Hotel App enables you to handle ad-hoc requests efficiently. Guests can raise service requests by simply scanning a QR code placed in their room or by sending an email. This functionality ensures that guest needs are addressed promptly and seamlessly.
The Service Requests feature allows for:
- Raising Requests: Guests can report issues or make service requests using intuitive and accessible methods like QR codes or emails.
- Assignment of Requests: Service requests are automatically assigned to the appropriate staff members currently signed in to the app.
- Management of Requests: Staff and supervisors can track, update, and resolve service requests efficiently.
Getting Started
This section provides a detailed explanation of how service requests are:
- Raised by guests through QR codes or email.
- Automatically assigned to relevant service staff.
- Managed and resolved by the team to ensure a smooth guest experience.
Refer to the following topics to learn more:
