Overview

Apart from regular housekeeping activities, the Effort NXT Hotel App enables you to handle ad-hoc requests efficiently. Guests can raise service requests by simply scanning a QR code placed in their room or by sending an email. This functionality ensures that guest needs are addressed promptly and seamlessly.

The Service Requests feature allows for:

  • Raising Requests: Guests can report issues or make service requests using intuitive and accessible methods like QR codes or emails.
  • Assignment of Requests: Service requests are automatically assigned to the appropriate staff members currently signed in to the app.
  • Management of Requests: Staff and supervisors can track, update, and resolve service requests efficiently.

Getting Started

This section provides a detailed explanation of how service requests are:

  1. Raised by guests through QR codes or email.
  2. Automatically assigned to relevant service staff.
  3. Managed and resolved by the team to ensure a smooth guest experience.