IT Template Types
| Template Type | Description and Available Templates |
|---|---|
| Service request |
A service request is a formal request from a user for an item or service to
be provided or a task performed. Use these service request templates for
effective handling of requests from both internal and external customers.
These templates help you to manage every activity in a service-related
workflow. This type is pre-equipped with some sample templates which can
manage services related to electronic, IT, healthcare, network, web
development, etc. The available templates in this type are:
|
| Installation |
The installation templates help you to manage every activity in the
installation process. You can manage activities like getting service
requests, approvals, assigning a technician, installation, feedback, etc.
These templates help you to track every installation request by automating
all the related workflows. You can also capture the customer's signature,
photos, product image if damaged, and any other. These are very convenient
to use and store the data of the installation requirement. The available
templates in this type are:
|