Generate a Work Report

To generate a work report, follow the steps below.

  1. Go to Reports Studio > Work Reports.

    The Manage Work Reports page appears.

  2. Click the icon of a report under the View Report column to view the report landing page.

    The Work Report page appears.

  3. Select employees from the Employees section.

  4. Optional: Select customers from the customers section.
    • Select More Customers: Allows you to select customers from the list
    • Remove All: Allows you to remove all the customers
    • Remove Selected: Allows you to manually select the customers and remove only the selected ones.


  5. Configure the below options as per your requirement.
    • Filter By: Select the time based filters from the dropdown.
    • From: Select From date.
    • To: Select To date.
    • Last Activity: Allows you to select work actions from the dropdown.
    • Work Status: Allows you to select the work status from the dropdown.
    • Show Deleted Works: Click the checkbox to include the deleted works in the output report.
    • Assigned To: Click the checkbox to include the assigned employee name in the output report.
    • Created By: Click checkbox to include the work created employee name in the output report.
    • Load report as: Select the output report format.


  6. Click Load to view the report.
    The Work Process Report is displayed based on the report format.