Schedule Notification for Employees Not Syncing

To schedule notification for employees not syncing, follow the steps below:

  1. Go to Web App > Navigation Menu > Notifications.

    Note: If the Notifications module is missing from the navigation menu, it may not be enabled for the web app. Contact your administrator for assistance.
  2. In the Notifications page, click the Add Notification button located on the top right corner.

  3. Enter a title for the notification in the Name textbox.

  4. In the Notify When dropdown, select Employee Not Syncing.

  5. In the No of reminder (mins) field, specify the number of minutes before the notification should be triggered.

    For example, if you set No of reminder (mins) to 30, the employees will receive a notification 30 minutes before the scheduled event.

  6. In the Remind After (in minutes) field, specify the number of minutes after which a notification is triggered if the employees has not synced their data.

    For example, if you set Remind After (in minutes) to 30, the system will send a notification 30 minutes after the employee's last sync attempt if no new sync has occurred.

  7. In the Delivery Rule section, do the following:
    1. Select the notification delivery options as per your requirement.

      • Email: Allows you to send notification via Email.
      • SMS: Allows you to send notification via SMS.
      • Sync & Web-Notifications: Allows you to send web notifications.
    2. For the To field, select the employees to whom you want to trigger the notification.

    3. In the External Email Addresses field, enter the email addresses to which you want to trigger email.

    4. In the Subject field, enter the subject line for the notification.

      Click the pick fields icon to add fields such as employee name, employee, and last sync time in the subject line.
    5. In the Message Body field, enter the notification content.

    6. In the Link Expire in field, set the duration for link expire if the message body contains any links.

  8. Click Save.