Add Employee Group

To create an employee group, follow the steps below.

  1. Go to App Builder > Employees.

    The Employees page appears.

  2. Under the Groups section, click the Employees Groups card.

    The Employee Groups page appears.

  3. Click the Add Employee Group button.

    The Create Employee Group page appears.

  4. In the Group Name textbox, enter a name for the group.
  5. Optional: If you are creating this group for back office employees, change Type to Back office.
  6. Under the Total Employees section, select the employees you want to add to the chat group.
  7. Click the arrow icon to move the selected employees.
  8. Click Save.